05 / FREQUENTLY ASKED QUESTIONS
Your questions
deserve answers.
If your situation needs an individual review, your representative can guide you on the next steps.
Talk to a representative ↗Chat on WhatsApp with an admissions representative during business hours in Miami, Florida (U.S. Eastern Time). Outside those hours, you can leave a message.
Can I study entirely in Spanish?
HIU offers programs in Spanish and English. Before receiving the application form, confirm your program’s language of instruction. If Spanish is your native language, the catalog does not require documentation of Spanish proficiency; otherwise, you must demonstrate it.
Also consider the language you will need in your profession. The catalog notes that studying in a language other than English may limit opportunities in positions that require English.
Do I need an English test?
If you choose a program in English and English is not your native language, you must demonstrate proficiency through an option accepted by HIU: previous studies in English, credits completed in English with the required grade average, or an accepted test. Requirements vary by degree level.
Ask admissions which test, version, and score apply to you before registering for an exam. The university also provides for an internal evaluation during Mastering e-Learning in the cases described in the catalog.
Can I start if I am missing a document?
HIU may grant provisional admission if the initial review indicates that you are likely to meet the requirements. With this status, you may participate only in noncredit orientation or preparation, such as Mastering e-Learning. You cannot begin credit-bearing courses until all requirements have been satisfied and verified.
The catalog sets an 8-week deadline for outstanding documents but links it to the start of the first academic course. Ask admissions to confirm your applicable deadline in writing. Failure to meet it may result in revocation of provisional admission.
What is Mastering e-Learning?
It is a required 8-week orientation for new students, designed to develop the skills needed for online study. Final admission is confirmed after successful completion and after HIU verifies and processes all required documents.
Does online study mean there is no schedule?
Instruction is 100% online, with activities that may be synchronous or asynchronous. This does not mean there are no deadlines or scheduled meetings. Ask about the calendar, weekly time commitment, and schedule of the program you are interested in.
Will my credits or degree be accepted elsewhere?
HIU states that it is accredited by DEAC. However, acceptance of credits by another university depends on the receiving institution and is not guaranteed. If you intend to enter a regulated profession or use your degree in another country, check the requirements of the relevant authority or institution before enrolling.
Are scholarships or financial aid guaranteed?
This guide does not establish a guaranteed scholarship or financial aid award. The catalog describes institutional discounts and payment plans subject to conditions. Ask the finance office which options apply to your program and confirm their amount, duration, and terms in your agreement.
What if I need to cancel or withdraw?
The catalog includes specific cancellation, withdrawal, and refund policies. Any amount due depends on the date and applicable conditions. Ask about the procedure and review that section of the catalog before signing; submit cancellation requests through the channels specified by HIU.
What happens after acceptance?
After completing the signatures and activation of your record, you will receive a welcome email with instructions to activate your institutional account. If you do not receive it, check your spam folder and contact admissions. Final admission requires completion of Mastering e-Learning and document verification.